Privacy Policy

Our Commitment to Your Privacy

At ZippyFix Fall River Roofer, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website at www.fallriverroofsolutions.com or use our roofing services.

Information We Collect

Information You Provide

When you contact us for roofing services, we may collect:

• Your name and contact information (phone number, email address, mailing address)
• Property details and service requirements
• Payment information for billing purposes
• Any other information you choose to provide in forms or communications

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website or search terms used
• Device information and operating system

How We Use Your Information

We use the information we collect to:

• Provide roofing services and respond to your inquiries
• Schedule appointments and send service reminders
• Process payments and maintain billing records
• Improve our website and customer service
• Send occasional updates about our services (you can opt out anytime)
• Comply with legal obligations and resolve disputes

How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes:

• Secure storage of customer records
• Encryption of sensitive data during transmission
• Limited access to personal information by authorized personnel only
• Regular security assessments and updates

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who help us operate our business (payment processors, scheduling tools, etc.)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, sale, or transfer of our business assets

Any third parties we work with are required to protect your information and use it only for the purposes we specify.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Object to certain uses of your information

To exercise these rights, please contact us using the information below.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: